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Services

An Overview

Since 1977 Bill Corbett, founder of Corbett Business Consulting has been assisting organizations to improve productivity and performances. In 2006 Corbett Business Consulting was created. We focus primarily on residential addiction treatment centers, both primary and extended care, and sober living facilities. We also partner with associated services such as intensive-outpatient clinics and addiction recovery professionals. Some of our past clients include a broad spectrum of industries, including medical services, the automotive industry, home improvement (retail and wholesale organizations), and the food industry. We bring a global best practices perspective to each intervention.

We partner with the client, personnel, resources, and the transfer of skills to the client. Our engagements are usually completed within three to six months. We work against defined objectives with clearly established outcomes and timing, contributing to client business goals.

 

Our Philosophy

Our approach revolves around a simple idea: Improving the client's condition One of the fundamentals of our success is to utilize the existing talents and resources of the organization to enhance customer satisfaction and business goals, by directing talents and resources outward, not inward.

Your Success Is Our Goal

This is just one example of what a client had to say about working with us:

The work we did with Bill Corbett fosters a culture of accountability, providing staff with the confidence of knowing that the urgency and value of their work is consistently appreciated, while giving counselors confidence that all patients "are a good fit,' for the program and that they face a truly "level playing field," where exceptions and excuses are not allowed. On the other hand, as Ferguson puts it, "Our counselors don't hedge; we shouldn't, either."

The Redesigned Organization

For the Rose transitional Home (The Rose House), a residential extended care treatment facility for women only, located in Colorado, we helped design a new organizational structure, including creating an organizational chart that reflected a two-year growth goal, and supported it with a new foundation that included all job descriptions, including entrepreneurial, management and task responsibilities. Next, we created very detailed operating manuals with documented, proven, systems and processes, with standards to be hit and quantifiers to measure the performance.

Strategy Creation

For all of our clients we provided a systemic process, which we co-created for the management teams, enabling the organizations to utilize resources to achieve the objectives. One of the results has been to increase the financial strength of the organizations (enabling them to help more people) without an increase in census.

Quality And Service

For Jaywalker Lodge and The Rose House we co-designed a process and program for greater emphasis on the client experience and referent relationships, and the pragmatic business results that can be achieved from the wholistic approach to business.

Designing the Systems

For all of our clients we designed systems and processes that took the businesses from being people dependent to system dependent. Even the most 'expert' dependent departments were systemized ensuring that the business would not be dependent on an expert.

Human Resources Strategy

For all clients we maximize their existing talent, improve performance dramatically while increasing accountability. We discover inside champions!

Constant Innovation

Our interventions dramatically change the culture, or strengthen a good culture by infusing the company with empowerment by the transfer of skills whch enables the clients to continue to innovate and grow after we leave the project.

 

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